Grok Academy Learning Knowledge Base
  • Home
  • Contact
  • Contact

Technical Issues

Common technical issues using Grok.

  • What browsers do you support?
  • What to do if Grok Academy is not working
  • WebSockets are blocked
  • How does the Department of Education integration work?
  • How to use Grok for Queensland state school teachers
  • What domains do I need to unblock to access Grok?
  • What are Grok's privacy and security terms and conditions?
  • My student has multiple accounts
  • Troubleshooting registering students using Google Classroom
  • I'm not receiving emails from Grok Academy
  • I can't add an institution to my account, or my institution is missing
  • Are you or a student locked out of Grok Academy courses?
  • Allow Grok domains in Norton Parental Controls
  • My student has an issue with Blockly
  • Why doesn't my student have access?

Categories

  • Account Management
  • Certificates
  • Python.Comp & Blockly.Comp
  • Competitions
  • Curriculum & Content
  • Free Grok
  • Learning Interface
  • Payment and Pricing
  • Student Management
  • Teacher Dashboard
  • Teacher Tips
  • Technical Issues
No results found

© Grok Learning 2025. Powered by Help Scout