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Technical Issues

Common technical issues using Grok.

  • What browsers do you support?
  • WebSockets are blocked
  • What to do if Grok is not working
  • How does the Department of Education integration work?
  • How to use Grok for Queensland state school teachers
  • What domains do I need to unblock to access Grok?
  • My student has multiple accounts
  • I can't add an institution to my account, or my institution is missing
  • My student can't see paid content
  • Allow Grok domains in Norton Parental Controls
  • My student has an issue with Blockly
  • What are Grok's privacy and security terms and conditions?
  • I'm not receiving emails from Grok

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